CUSTOMER COMMENTS & PHOTOS
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  Dear Neo-Paws,

My dog, Fly, and I are so thrilled with your dog boots! Fly is a 60 lb., 16 year old brindle-coated mix breed who has advanced spondylosis. She began to drag her hind feet a bit 6 months ago, which caused the nails to grind down to a nub from walking on the pavement here in New York City. They even started to bleed and I began experimenting with various dog boots. The ones she had been tolerating for the past months are simply a sleeve with a leather toe & velcro straps. With no shape to the foot, there was always excess fabric at the toes which she would drag and slowed her down. They also would wear through in just a few weeks.

Well, your reinforced boots fit perfectly! She accepted them with no problem from the moment I put them on. Fly is back to doing an hour walk in the park every morning with myself & our 2 other dogs. She also doesn't slip anymore on the tile floor in our elevators.

She is so stress-free on her walks now (same for me), I can't thank you enough! Neo-Paws are the only dog boots I will ever purchase again.

with kind regards,
Michele Korolow
NYC NY
  I am sorry I meant to let you know,Oscar "my little boy with a woolly coat",(standard poodle ) died I just wanted to say thank you so much your shoes aided his life a great deal.It is a horrid thing when you watch them not able to walk through "drop Paw" but he died of his own accord although he was in the vet hospital.I miss him so much.Again many thanks to you and your staff.
Regards,

Moyra Franklin

  I thought you would like to hear of a success story. I have a dog Baylee who is a lab/spaniel/chow mix. At almost 2 years of age, she has a lot of energy, but a small problem with a deformed rear paw. On grass or snow, she is fine, but on pavement or rocky areas she limps.

I went hiking in Southern Utah near the end of February. I purchased all four boots because there was a chance we would be hiking on rough rocks all day. That was not the case (we couldn’t get the “Wave” permit), but we did hike on rock and sand. I put the boot on her one paw, and she did great! I have enclosed 2 pictures of her, and feel free to use them. Although she stopped only for a brief second for me to take the picture, she was soon off running around.

The summer boots stayed on better than the neoprene boots I had purchased before. The neoprene boots were still far superior to anything else on the market!!

Thank you, Janis M. Huber and Baylee

  Ronnie,
Yup, cool soles!
Yeah, I will try them on Smarty(my older Shi Tzu). Thanks for the suggestion, you really are the best doggie boot company in the world!!

Paul
  Ronnie,

Just wanted to say we received our boots and I think we nailed it. J

Thanks for adjusting my order; these boots should really help with the snowballs problem on our next snow hike. DuddyBear has long hair between his toe pads and it collects snow and jams up in-between his toe pads causing him to lie down and try to chew them off or pull them out every 20 steps or so. This should make for a much more enjoyable experience for him. Thanks for your prompt service and attention to our order.

Outstanding service!

Regards,

Rena and DuddyBear

  Hi Ro,

Hope you had a great trip! Here is a photo of one of our guides dog Rosie
wearing your booties. Jessie would not let us put them on her (she is a
stubborn husky but Rosie did great) We showed them to all our clients and
they were all really impressed, one lady had another pair of kinda cheapy
ones from some other company and they didn't stay on or look nearly as
impressive as yours so they were really wowed by them!

We have been taking them out each weekend so that if any dogs need them they
have them there.

Big hit , thanks :) I have given out your website to about 5 clients over the last week and just
another one this morning so you should get some business coming your way!

Kathryn, Eren, Kailey & Jessie Howell
DOG PADDLING ADVENTURES
www.dogpaddlingadventures.com

  Hi Dolly,

WOW!! I received my new neo-paws today ... what awesome service!! I ordered them on-line on Sunday and they were here by Friday (less then 1 week!!!) and that was even after you called me to confirm that the right shoes were being sent!! The customer SErvice you give is amazing and something that in todays retial environment is so refreshing!! Thank you Neo-Paws!! I am forever a customer!!

Shannon

  My golden retriever Hanna and I thank you for shipping 4 shoes as that was
my intent.

By the way, you all make very nice boots, as evidenced by her original set
of Neo Paws boots having proven themselves in the Idaho and Wyoming
backcountry in heavy snow and very cold weather many times over several
years. Not that her original set of boots have worn out yet, as the
currently ordered set are for backup and perhaps for loaning on occassion to
her less fortunate friends.

Thank you.
Steve C.

  A few months back I purchased 2 pairs of boots for my german shepherd. They have been fantastic, no sore feet and he doesn’t seem to even notice he has them on.We get loads of comments, people stopping us to ask about the boots and his photo (wearing the boots) is posted up at the local pet shop.
Thank you Neo-Paws, your products are fabulous !!!!

Sharlene Kemp
Thank you so much !!!!!!!! Arthur loves his new boots and his paw is finally healing !!!!!!!!He is even able to go on walks now!

Thank you for saving Arthur's paws !!!

Wendy Pickering

I got the new package! The medium size fits Molly perfect!!!!!! Here is a picture of her! She doesn't look impressed right now, but she will learn to like it. : )
Thanks ever so much!!! I am so relieved that I don't have to give Molly a bath every time after her walks!!!
Thanks

Alana
Howdy,

I realize that you are soon to board a plane, but I thought to send these photos of my Finnegan in his new shoes. I showed him off for the day and I was amazed at how many people stopped to ask me about them. People bring their dogs to beaches where the barnacles cut the pads, etc., something unique to the west coast. Also for running along hot pavement, rough surfaces---I had these types of conversations yesterday. Finnegan was a marvelous model for them--he is very handsome and tall anyway, and he loves people.

So, it was a successful experiment.
Have a great trip! Talk soon.

Allen
  Hi :)

I ordered a set of winter performance shoes for my Siberian Husky last summer and we've been using them all winter under high stress - and I'm happy to report they have performed flawlessly.
I do think I would be better off with one size smaller, so I´ll be ordering in a new set soon. :)

Right now I'm looking into getting saddle bags for Wolf (the husky). I'm not certain on the sizes you offer on the bags. Do they refer to the actual storing volume of the bags or is each size intended to fit a specified size of dog ? What would you recommend for a rather large male Siberian Husky (35kg). ?

Please let me know,

Best regards,

Orvar Hilmarsson
Reykjavik, Iceland
  Hi Ronnie

Thanks for sending us the M+ shoes. They fit perfectly. We took her for a walk on the Duke Forest trail and several people admired her shoes and asked about it. We told them about your excellent customer service and gave them your website info. Hopefully you will get more orders soon.

Regards, Ram Kumar

  Dear Neopaws-

My pig Pansy has been wearing your boots all season long and she is
so happy. She's like a different pig. I can't tell you what a
difference it has made in our life.
She now comes with me everywhere: on trips and sightseeing tours
which used to hurt her hoofs.
I was referred to your company by a great gal in Los Angeles. I am
forever grateful.

Thank You!!!!! ; )
Brian Bugg

I just wanted to tell you how much I love Neo-Paws products! If I had enough money, I'd buy so much more! Rowena, a small Border Collie, is my service dog and when she plays too hard, she wears the pads right off her feet (and keep on playing.) I could not find dog shoes that were not just for winter. Being a puppy in the middle of winter was tough on her little feet, her feet would get cold, and she would pick each foot up one by one til she could no longer stand! One day as we walked the roadside to an outdoor concert, she stepped on a cigarette butt someone had just thrown out their car window and she had burns between the pads of one of her feet. Now, with her mesh Neo-Paws shoes, her feet are protected all year round! The shoes also help her be more sure-footed thus causing less stress on her hips (weakened by a dog attack last year.)

Sincerely,
Heather Gerquest & Rowena, PSD, CGC

  Hi, Thanks for your help re the leg wraps. She is suffering from arthritis in the shoulder area but I think her ankles are weak too so, I need something to support the ankles while out walking and getting in an out of the car.

Thanks again for your help and speedy reply. I have been using your booties for my other dog for years and think your products are BRILLIANT.

Kind regards Deborah

  Hello Dolly,

It is time for new shoes again. It is fantastic how well the shoes are
working. Without shoe on the damage paw, Gixxer (my dog ;0)), is
limping when walking on hard ground, with the shoe on, you can not see
any limping at all. Thanks for the fantastic shoes!!

Best Regards

Pia Ringius

  Hi, I wanted to let you know how well my dog's boots have been working for her. We just have boots on her front paws for now but they are getting alot of attention. I have been giving out your name to everyone on the hiking trails! Thank You !!!!!!!!!

Sandy McAnelly

  Hi

I ordered a raincoat for one of my dogs and received it so quickly. Thanks. The
coat is great and it keeps her clean-she loves mud! And we have had so much rain
here, it seems more like Vancouver. So the coat really makes life easier for
her-Arwen- and for us. The coat fits great except that her chest is so deep it
kind of pulls around her neck but the length on her back is perfect. Now I'll
have to get her shoes and the paws will be clean too.

Karen Danttouze
  My big baby is still pretty miserable with one cut he already received. By the way, I have never ordered anything on-line that I received such prompt and personal service. Keep up the good work!!
Thanks again,

Laura Brown
  Thanks so much for that. It's rare to find a company wherein someone will actually tell BEFORE they ship your order that they think you might be happier with a change. Usually you have to get the product, find out for yourself and then pay shipping to send it back. Very impressive!!! I will certainly tell my friends with animals about your products. And I have a lot of friends with animals..... I am a certified veterinary technician with 25 years under my belt!!

Elizabeth
Ronnie,

Thanks for the shoes in the right size...you were right and Chopper is
adjusting to wearing them. They look so funny at first hu? i am attaching a
pic of him with his new shoes!

Thanks,
Marlene

  I am glad I took all four pair of boots on Friday when I visited you. It turned
out that your book recommendation for standard schnauzer was dead on - M and M+
so I will exchange the L and L+ for a life vest.

Sam loves them - he can go out on the bow pulpit and race to the back of the
boat and we aren't constantly telling him to settle down - they don't save him
from every dunking but he has great confidence! And they do not affect his
swimming abilities except in a positive way. They stayed on for two 5 hour boat
trips without having to be re-adjusted! I will email you a picture soon.

Thanks
Karen Holtze

Hello and greetings from South Mississippi. As promised, here is a picture of our baby, Ruby wearing her neopaws shoe. It has made such a difference in helping her to walk again after her accident. She is very happy to be able to walk with the rest of "her pack" and not scrape up her toes.
Thanks again!

Jaime & Greg Werda
Hello Ronnie,

Thought you and the others may like to check Eddie out with his newly purchased Doggles and Booties. This pix was taken mid June at a go-kart Championship.

We were constantly stopped and being asked for Eddie's autographs and picture opps. Big Men were hugging and kissing Eddie. Without shame!! Teenage Boys and Girls forgot about being cool and aloof. Eddie was just too cool and cute to resist.

I love these Doggles as Eddie (almost 11) does have very sensitive eyes. The Booties were great for trotting on the hot gravel. Eddie was great wearing both.

Neopaws Rock!

Woof Woof

P & The Boos
Ron,

Thank you so much for the boots! Shadow does like them and he's not limping anymore!!! Here's Shadow, our Rhodesian Ridgeback/Golden Retriever. He wasn't sure about them at first, but in time and the proper size, we know he'll enjoy them, especially during the summer, it will be beyond wonderful to have a summer where we're not squeezing splinters and thorns out of his paw pad! Thanks again for everything!

The Moore Family

Wallace, Idaho
Dear Ronnie

I wanted to thank you for all of your personal help in getting my dog the right size shoes for her medium+ feet. You called me at home when you had concerns, and got the perfect shoes to me quicker than I could have imagined. Our dog Lola loves the beach, but doesn't really understand how dangerous the oyster shells are to her feet. Your shoes stay on and have saved us from much stress on our trips to the family cabin. Thanks so much for all you do!

chrissy & brian jackson
and lola

Seattle, Wa

Hi Neo-Paws !

I got the summer shoes for Aaron last week from you and he has no problem walking at all on these shoes. In fact he seem to walk quicker with your shoe. Maybe he know his paws are well protected. It never comes off even running and jumping at high speed. Once he grows a bit bigger, I will come over again for the high performance shoe. Now I don't have to wash and clean his paws after a walk. Thanks.

Stephen Yue

Just wanted to write back and say THANKS! My 11 year old German Shepard suffers from Degenerative Myelopathy and she can't help but drag her hind legs. I live amidst a concrete jungle with green space blocks away; getting her to and from the parks was a real challenge. Thank goodness you make a set of shoes so she can still enjoy playing outdoors and her walks without tearing herself up. I don't know what I'd do without them; neither does she!

Here are some pics! Again, thank you for making such a great product. She's really enjoying herself with the help of the shoes.

Sincerely,
Claude & Sasha Ghazar
Calgary, AB


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